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WATERSHED CARWASH PRIVACY POLICY

 

Watershed Carwash respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, memberships, text messaging programs, and in-store systems.

Please read this Privacy Policy carefully, as it outlines your rights and how your information is handled. We may update this policy from time to time to reflect changes in our practices or applicable laws.

 

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone Number
  • Email Address
  • Payment Information
  • Vehicle and Membership Details

This information may be collected through our website, in-store kiosks, mobile platforms, text message opt-ins, or other interactions with Watershed Carwash.

You agree to provide accurate, complete, and current information. Providing false or misleading information may result in restricted access to our services.

 

How We Use Your Information

We use your information to:

  • Provide and manage your membership
  • Process transactions and billing
  • Send receipts, confirmations, and service-related messages
  • Deliver promotional and marketing communications (if you opt in)
  • Improve our services, operations, and customer experience

 

Text Messaging (SMS/MMS)

If you opt in to receive text messages from Watershed Carwash, you may receive:

  • Account notifications and receipts
  • Promotions and special offers
  • Service and membership updates

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

 

Sharing of Information

Watershed Carwash does not sell your personal information.

We may share your information with trusted third-party service providers (such as payment processors, CRM platforms like DRB/Catalyst, or messaging platforms like OptSpot) solely to operate our business and deliver services to you.

We may also disclose your information when necessary to:

  • Comply with applicable laws, regulations, or legal requests
  • Protect the rights, safety, or property of Watershed Carwash, our customers, or others
  • Prevent fraud or reduce risk

 

Your Privacy Rights (U.S. Residents)

If you are a resident of California or certain other U.S. states, you may have rights under applicable privacy laws (including the California Consumer Privacy Act, or CCPA), which may include: Comply with applicable laws, regulations, or legal requests

  • The right to request access to the personal information we collect about you
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to opt out of certain data uses, where applicable

While certain laws apply specifically to California residents, Watershed Carwash may extend similar rights to other U.S. residents as a courtesy. 

To exercise your rights or submit a request, please contact us using the information
below.

 

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security. 

 

    Subscriptions & Billing

    Memberships renew automatically unless canceled prior to the next billing date.

    You may cancel your membership at any time; however, we do not provide partial-month refunds.

    If you believe you have been billed incorrectly, please contact us at 480-990-8136.

     

      Changes to This Policy

      Watershed Carwash reserves the right to update this Privacy Policy at any time.

       

        Contact Us

        If you have questions, concerns, or would like to exercise your privacy rights, please contact us:

        Phone: 480-990-8136
        Website: Watershedcarwash.com